Tidio
Centralizes live chat, email, and social messages in one inbox while automating responses with an AI agent to reduce workload.
Compared with the next best
Tidio next to the top 3 in Support, ranked on features, a free plan and how open they are to AI.
| 13 points compared | ||||
|---|---|---|---|---|
| Starts at | $24.17/mo | $25/mo | $19/mo | €19/mo |
| Free plan | Yes | Yes | No | No |
| API | Yes | Yes | Yes | Yes |
| MCP server | Yes | Yes | Yes | |
| AI chatbot / agent | Yes | Yes | Yes | |
| AI search & answers | Yes | Yes | Yes | |
| Custom domain & branding | Yes | Yes | Yes | |
| Help centre / knowledge base | Yes | Yes | Yes | |
| Internal wiki | Yes | Yes | Yes | |
| Live chat widget | Yes | Yes | Yes | |
| Native ecommerce (Shopify) integration | Yes | Yes | Yes | |
| Public help centre | Yes | Yes | Yes | |
| Shared inbox & ticketing | Yes | Yes | Yes | |
| Links |
