Be known and trusted before anyone is ready to buy.
Brand in four layers
They get to know and trust you, before they are buying
Why this matters
Brand is the top of the customer journey: the place where people get to know you and decide whether to trust you. Its three lines are Awareness, Engagement and Trust. The lines that ask for a sale sit in Client acquisition, the next factory.
How we run it
We run Brand in four layers, bottom up. Systems holds the tools and data, Strategy the decisions on identity and positioning, Execution the three lines, and Autonomy the Brand AI employee, which takes over repeat work as its trust grows. We check the layers from the bottom and fix the lowest one that fails first.
Proof you can open
The Pipeline Ninjas demo is a workspace with example data, and every part of the model is filled in. Opening it needs a free sign-up, and no call is needed. Ewoud, our founder, puts it this way.
The main number: audience
Audience is the main number of Brand. Drivers feed it, and a target sits on it, so you can see where it falls short.