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Customer.io

Triggers email, SMS, push, in-app and WhatsApp messages from real-time user events and behaviour.

Summary Features Pricing Competitors13 How to use Playbooks3

How it works with AI

Customer.io is ready for AI employees: agents can connect directly and automations can reach its data.

MCP server

An AI employee plugs into Customer.io through the Model Context Protocol and works inside it with the access you grant, no custom code needed.

API

Automations and agents can read and write Customer.io data through its API, so it fits into work that runs without you.

These connections are what let an AI employee take routine work in Customer.io off your plate.

Features

Pricing model: Tiered by profiles and message volume

Not included

Collected from public sources and not yet checked by us. Confirm the details on Customer.io's site before you buy.