Zendesk

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Customer service platform that combines helpdesk ticketing, omnichannel support and AI-powered knowledge base capabilities.
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Plans and pricing

  • Support Team

    €25/mo per seat

    or €228/yr

    Per agent per month: email and ticketing, routing and ready-made dashboards. EUR 19 per agent per month billed yearly.

  • Suite Team

    €69/mo per seat

    or €660/yr

    Per agent per month: adds AI agents, omnichannel routing and messaging. EUR 55 per agent per month billed yearly.

  • Suite Professional

    €149/mo per seat

    or €1,380/yr

    Per agent per month: adds AI Admin Copilot, skills-based routing and IVR. EUR 115 per agent per month billed yearly.

  • Suite Enterprise + Copilot

    Price not listed

    Advanced security, governance and the proactive AI assistant; contact sales.

Prices as Zendesk lists them. Vendors change prices often; the final price is on their site.