Swoep

What it does

Swoep is an AI assistant for company data. It connects to your ERP, CRM and other business systems, and the vendor says it reaches more than 5,000 systems in total. On top of that data you can chat in plain language, build dashboards, create small apps by describing them, and set up agents that do routine tasks. It can also put a data warehouse on your ERP. The vendor runs it on servers in the EU.

Why you would need it

In most companies the answers sit in several systems and in one person's head. Revenue lives in the ERP, deals in the CRM, hours in another tool. To get one number you ask a colleague for an export, and an hour later you have a spreadsheet that is already out of date. Building a proper data warehouse is a project that small companies rarely start.

Swoep tries to remove the middle step. You ask a question, and it answers with the analysis and the source it used.

Where it fits

It sits on top of your existing systems and does not replace them. The ERP or accounting package, such as Exact Online, stays the system of record. Swoep reads from it and from other connected tools, and writes results into dashboards, reports and apps. The connector wall on its site shows names such as AFAS, Exact, SAP, Salesforce, Shopify and Outlook. It replaces export-and-spreadsheet routines and, for some, a hand-built reporting stack.

What stands out

• A single chat interface over your ERP and CRM data, with the source cited.
• Apps built by conversation, for example a warehouse intake app.
• Agents that run recurring work, such as a weekly report in your inbox or invoice reminders.
• EU hosting and a European company behind it, which helps with privacy reviews.

My take

I'd look at it when you run an ERP, you lose hours to reports and you want AI on your own data rather than on the open web. The idea of one assistant over all your systems is the right direction.

What I'd watch is maturity. The self-service plan is marked as pre-order with a waiting list, and the Pro plan includes onboarding by the Swoep team. That tells me it is early and hands-on. I could find no public API documentation or MCP server, and the claims on the site are the vendor's own. Ask for a demo on your own ERP data and for references before you commit.

Verdict

Pick it when you want an AI layer over your ERP and CRM and are happy to work with a young vendor on onboarding. Skip it when you need proven, self-service software today or a documented API. Compare Microsoft Copilot Studio, Dust and Relevance AI.