Botpress vs Dust

Two AI agents tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, it's close: neither pulls ahead on features, a free plan or AI access. The choice comes down to how you work.

What the data says

Both cover 5 of the 5 features we compared.
Both have a free plan, so you can try each before you pay.
In our AI agents ranking, Botpress places 2 and Dust 3 of 11.

Side by side

Botpress and Dust compared
9 points compared	Botpress	Dust
Starts at	$150/mo	€24/mo
Free plan	Yes	Yes
API	Yes	Yes
MCP server	No	No
Document/source grounding	Yes	Yes
Multi-agent workflows	Yes	Yes
No-code builder	Yes	Yes
Self-hostable	Yes	Yes
Team workspaces	Yes	Yes
Links	Visit	Visit

Plans and pricing

Botpress

Free3 seats, 3 AI agents, 25 conversations per month with no top-ups or overages.Free
Plus3 seats, 250 conversations per month included, extra packs of 100 for $65; $189 monthly or $150 per month billed annually.$189/mo
TeamUnlimited seats, 1,500 conversations per month included, packs of 100 for $50; $939 monthly or $750 per month billed annually.$939/mo

Dust

FreeFree seat with 500 lifetime credits, up to 5 users, 3 connectors.Free
ProPer seat with 8,000 credits per seat per month.€30/mo/seat
MaxPer seat with 40,000 credits per seat per month.€150/mo/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Botpress if…

Support teams and technical builders at SaaS, retail and fintech companies that want an AI agent to resolve tickets across webchat and messaging channels, working alongside an existing helpdesk.

Visit Read the review

Choose Dust if…

Teams of any size that want custom AI agents grounded in their own tools and documents, with permissions and audit logs, without writing code.

Visit Read the review

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