Collect payments on booking
Customers can pay at the moment they book, through a payment provider connected to the booking tool.
On this pageWhat it is
What it is
Collecting payments on booking means the visitor pays while reserving the slot. The tool connects to a payment provider, and the booking is only confirmed once the payment succeeds. For example, a consultant charges a fixed fee for a one-hour session, so everyone who books has already paid. Cal.com, Calendly and Lemcal list this feature.
Why it matters
Unpaid bookings lead to no-shows and time spent on invoices. Paying up front filters out casual bookings and makes your income more predictable. It suits paid consultations, coaching and workshops. For free discovery calls, a payment step would put people off.
What to check
- Which payment providers and currencies are supported?
- Can you offer refunds or cancellations, and who sets the rules?
- Does the tool take its own fee on top of the provider's charges?
- Does it send receipts or handle sales tax on the amount charged?