Freshcaller vs Gong

Two Sales calls tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Freshcaller comes out ahead. Here is why, point by point.

What the data says

Freshcaller covers more of the features we compared: 3 of 3, against 2.
Only Freshcaller has a free plan to start on.
In our Sales calls ranking, Freshcaller places 3 and Gong 1 of 16.

Side by side

Freshcaller and Gong compared
7 points compared	Freshcaller	Gong
Starts at	$15/mo	Not known yet
Free plan	Yes	No
API	Yes	Yes
MCP server	Not known yet	Yes
AI call summaries & transcripts	Yes	Yes
International numbers	Yes	Yes
Power/auto dialer	Yes	No
Links	Visit	Visit

Plans and pricing

Freshcaller

FreeFree per agent plus pay-per-minute call charges; basic features like call notes and caller ID.Free
Growth15 per agent per month billed annually, plus pay per minute; 2,000 incoming minutes included.$180/yr/seat
Pro39 per agent per month billed annually, plus pay per minute; 3,000 incoming minutes included.$468/yr/seat
Enterprise69 per agent per month billed annually, plus pay per minute; 5,000 incoming minutes included.$828/yr/seat

Gong

Pricing not in our catalogue yet.

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Freshcaller if…

Support and sales teams who want a browser-based cloud phone system with call routing, recordings and transcripts, especially if they already run Freshdesk or other Freshworks products.

Visit Read the review

Choose Gong if…

Revenue leaders, sales managers and RevOps in teams large enough to coach and forecast, who want calls, pipeline and forecasts analysed in one system on top of their CRM.

Visit Read the review

Other options worth a look

ToolClient acquisition
Aircall
Embeds calling, SMS and video inside your CRM so every customer interaction is logged and contextual.
Sales calls
From $30/moAffiliate link
Sign up on Aircall
ToolClient acquisition
Avoma
Record meetings, write notes automatically and layer on deal forecasting and sales coaching.
Sales calls
From $3.25/mo yearly
Sign up on Avoma
ToolClient acquisition
Quo
Centralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Sign up on Quo
ToolClient acquisition
RingCentral
Cloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.
Sales calls
From $20/mo yearly
Sign up on RingCentral
ToolClient acquisition
Chorus by ZoomInfo
Records and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.
Sales calls
Affiliate link
Sign up on Chorus by ZoomInfo
ToolClient acquisition
Fathom
Records and transcribes video calls across major platforms, then automatically generates summaries and action items.
Sales calls
From $15/mo yearlyFree plan
Sign up on Fathom