Folk vs Freshsales

Two CRM tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Freshsales comes out ahead. Here is why, point by point.

What the data says

Freshsales covers more of the features we compared: 7 of 7, against 6.
Both have an API and an MCP server, so either works with AI employees.
In our CRM ranking, Freshsales places 2 and Folk 6 of 20.

Side by side

Folk and Freshsales compared
11 points compared	Folk	Freshsales
Starts at	€22/mo	$9/mo
Free plan	Not known yet	No
API	Yes	Yes
MCP server	Yes	Yes
Built-in calling	No	Yes
Contact enrichment	Yes	Yes
Custom objects	Yes	Yes
Email sequences	Yes	Yes
Gmail or Outlook sidebar	Yes	Yes
WhatsApp messaging	Yes	Yes
Workflow automation	Yes	Yes
Links	Visit	Visit

Plans and pricing

Folk

StandardPer member; unlimited members on all plans.€27/mo/seat
PremiumPer member, most popular tier.€54/mo/seat
EnterprisePer member, 'from' price; annual billing from 67 per member per month.€83/mo/seat

Freshsales

Growth9 per user per month billed annually.$108/yr/seat
Pro39 per user per month billed annually.$468/yr/seat
Enterprise59 per user per month billed annually.$708/yr/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Folk if…

Small sales teams, agencies and founders who sell themselves and want a simple relationship-focused CRM syncing Gmail, Outlook and LinkedIn, with enrichment and email outreach in the same place.

Visit Read the review

Choose Freshsales if…

Small and mid-sized B2B sales teams that want a clean CRM with a visual pipeline, lead scoring and built-in email and calling, particularly if they already use other Freshworks products.

Visit Read the review

Other options worth a look

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Nutshell
Dedicated customer relationship management platform for sales teams managing leads, deals and pipelines.
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Attio
Build a flexible CRM that mirrors exactly how you sell, not how a vendor says you should.
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From €31/mo yearlyFree plan
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Zoho CRM
Sales management system for leads, deals and customers with built-in forecasting and workflow automation.
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From €14/mo yearlyFree plan
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