Confluence vs Otter.ai

Two HR tools side by side: what each does, what it costs and who it suits.

The verdict

On the data we hold, it's close: neither pulls ahead on features, a free plan or AI access. The choice comes down to how you work.

What the data says

Both cover 3 of the 3 features we compared.
Both have a free plan, so you can try each before you pay.
Confluence starts lower, at $5.42/mo against $8.33/mo.
Both have an API and an MCP server, so either works with AI employees.
In our HR ranking, Confluence places 1 and Otter.ai 5 of 27.

Side by side

Confluence and Otter.ai compared
7 points compared	Confluence	Otter.ai
Starts at	$5.42/mo	$8.33/mo
Free plan	Yes	Yes
API	Yes	Yes
MCP server	Yes	Yes
AI summary + action items	Yes	Yes
Guest / external access	Yes	Yes
Template library	Yes	Yes
Links	Visit	Visit

Plans and pricing

Confluence

FreeFree forever for up to 10 users.Free
StandardPer user per month; price shown in the page's structured data for 1 to 300 users.$5.42/mo/seat
PremiumPer user per month; connects work across teams; price for 1 to 300 users.$10.44/mo/seat

Otter.ai

BasicFree: 300 monthly transcription minutes, 3 lifetime file imports, includes the Otter MCP server.Free
ProPer user: 1,200 monthly minutes, 90 minutes per meeting. Annual billing shown as $8.33 per user per month.$16.99/mo/seat
BusinessPer user: unlimited meetings, 4 hours per meeting, admin features. Annual billing shown as $19.99 per user per month.$30/mo/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Confluence if…

Product, engineering, marketing and operations teams that already use Jira and want specs, documentation and shared knowledge in a wiki that sits next to their issue tracker.

Visit Read the review

Choose Otter.ai if…

Sales, recruiting, education and media teams who spend a lot of time in calls and want transcripts, summaries and action items they can search later.

Visit Read the review

Other options worth a look

Miro
From $8/mo yearly
Bring teams together on an infinite whiteboard to brainstorm, diagram and run workshops in real time.
HRFree plan
Sign up on Miro
Slack
From €8.25/mo
Organise team communication through channels, direct messages, huddles and file sharing in one place.
HRFree plan
Sign up on Slack
Google Docs
From €6.80/mo
Write and edit documents collaboratively in the browser with instant sharing and version history.
HRFree plan
Sign up on Google Docs
Trainual
From $3/mo yearly
Centralises standard operating procedures, quizzes and onboarding materials in a searchable knowledge base.
HRAffiliate link
Sign up on Trainual
Bloom Growth OS
From $299/mo
The Bloom Growth Operating System: scorecard, meetings, goals and issues on one platform, the software half of the EOS/Traction category.
HR
Sign up on Bloom Growth OS
Zoom AI Companion
From €15.33/mo yearly
AI assistant built into Zoom that generates meeting summaries, action items and automated follow-up tasks.
HRFree plan
Sign up on Zoom AI Companion

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