Trainual

What it does

Trainual is software for documenting how your company works and training people on it. You write standard operating procedures, policies and role guides, then assign them to people as training with due dates, tests and e-signatures. It tracks who has completed what.

It is organised in three suites. The Training suite covers process documents, onboarding paths and tests. The Operations suite adds meeting agendas, decision and action tracking, team updates, scorecards and goals. The Performance suite adds review cycles, feedback and growth areas.

Why you would need it

You feel the pain at the third or fourth hire. The founder or a senior person explains the same process again, each new hire gets a slightly different version, and when someone leaves, part of how the company runs leaves too.

Writing it down in a wiki helps, but nobody knows who has read what. Trainual adds the part a wiki lacks: assignment, tracking and proof that people understood.

Where it fits

Trainual sits next to your HR system. It syncs with HRIS and payroll tools such as ADP Run, Paycom, Justworks, UKG Ready, HiBob and Humaans, so new hires are added and leavers removed, and its FAQ lists Gusto, BambooHR and Zenefits. Login can use Google, Okta or Microsoft Entra, and Google Drive can be connected to its AI assistant.

It replaces scattered documents, shared drives and manual onboarding checklists. It does not replace your task tool or your HR system.

What stands out

• Training features built for compliance: tests, e-signatures, completion tracking and reminders, plus a library of more than 400 courses and hundreds of templates.
• An AI assistant that answers staff questions from your documented processes, and AI help to draft and update content.
• Org charts, role maps and a tools hub that shows who owns each system.
• Zapier and webhooks for automation, an MCP server on the Premium plan, and API access on Enterprise.

My take

Trainual is purpose-built for training and documentation. It is not a general wiki, and it is not a task manager. That narrow focus is the point: permissions, tracking and search are designed around onboarding and consistency.

If you only need docs and a wiki, Notion or Coda is more flexible and likely cheaper. Trainual earns its place when you need to prove that people were trained.

Verdict

Pick Trainual if you are growing, onboarding is painful and you need tracked training with accountability. Skip it if you are a tiny team or you only need a place to keep documents.