Close vs Freshsales

Two CRM tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, it's close: neither pulls ahead on features, a free plan or AI access. The choice comes down to how you work.

What the data says

Both cover 6 of the 6 features we compared.
Both start at $9/mo.
Both have an API and an MCP server, so either works with AI employees.
In our CRM ranking, Close places 9 and Freshsales 2 of 20.

Side by side

Close and Freshsales compared
10 points compared	Close	Freshsales
Starts at	$9/mo	$9/mo
Free plan	No	No
API	Yes	Yes
MCP server	Yes	Yes
Built-in calling	Yes	Yes
Contact enrichment	Yes	Yes
Custom objects	Yes	Yes
Email sequences	Yes	Yes
Lead capture forms	Yes	Yes
Workflow automation	Yes	Yes
Links	Visit	Visit

Plans and pricing

Close

SoloPer user: $19 billed monthly or $9 a month billed annually; one user and 10,000 leads.$19/mo/seat
EssentialsPer user: $49 billed monthly or $35 a month billed annually.$49/mo/seat
GrowthPer user: $109 billed monthly or $99 a month billed annually; most popular.$109/mo/seat
ScalePer user: $149 billed monthly or $139 a month billed annually.$149/mo/seat

Freshsales

Growth9 per user per month billed annually.$108/yr/seat
Pro39 per user per month billed annually.$468/yr/seat
Enterprise59 per user per month billed annually.$708/yr/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Close if…

Inside-sales teams and small businesses running high-volume outbound calls, SMS and email who want the dialler, the inbox and the pipeline in one CRM.

Visit Read the review

Choose Freshsales if…

Small and mid-sized B2B sales teams that want a clean CRM with a visual pipeline, lead scoring and built-in email and calling, particularly if they already use other Freshworks products.

Visit Read the review

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