ChurnZero vs Recurly

Two Keep customers longer tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Recurly comes out ahead. Here is why, point by point.

What the data says

Both cover 1 of the 1 features we compared.
Both have an API and an MCP server, so either works with AI employees.
In our Keep customers longer ranking, Recurly places 8 and ChurnZero 1 of 14.

Side by side

ChurnZero and Recurly compared
5 points compared	ChurnZero	Recurly
Starts at	Not known yet	$249/mo
Free plan	No	No
API	Yes	Yes
MCP server	Yes	Yes
In-app guides and messages	Yes	Yes
Links	Visit	Visit

Plans and pricing

ChurnZero

Pricing not in our catalogue yet.

Recurly

Starter$249 per month plus 0.9% of billing volume; the first $40K of monthly billings are included.$249/mo
Engage (add-on)Churn prevention add-on from $1,600 per month, billed annually; price depends on prompt volume.$19,200/yr
RevRec (add-on)Revenue recognition add-on from $850 per month, billed annually; price depends on billing volume.$10,200/yr

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose ChurnZero if…

Customer success teams at SaaS and subscription companies who need to spot churn risk early and run retention work from one health view.

Visit Read the review

Choose Recurly if…

Subscription and digital commerce businesses with real billing volume, such as growing SaaS companies, that need failed-payment recovery, several gateways and billing handled outside their own code.

Visit Read the review

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