The verdict
On the data we hold, Fireflies.ai comes out ahead. Here is why, point by point.
What the data says
- Both cover 1 of the 1 features we compared.
- Only Fireflies.ai has a free plan to start on.
- Avoma starts lower, at $3.25/mo against $10/mo.
- Both have an API and an MCP server, so either works with AI employees.
- In our Sales calls ranking, Fireflies.ai places 9 and Avoma 4 of 16.
Side by side
| 5 points compared | ||
|---|---|---|
| Starts at | $3.25/mo | $10/mo |
| Free plan | No | Yes |
| API | Yes | Yes |
| MCP server | Yes | Yes |
| AI call summaries & transcripts | Yes | Yes |
| Links |
Plans and pricing
Avoma
- StartupPer recorder seat per month; $29 billed monthly or $19 billed annually; up to 25 paid seats, viewers are free.$29/mo/seat
- OrganizationPer recorder seat per month; $39 billed monthly or $29 billed annually; up to 100 paid seats, viewers are free.$39/mo/seat
- EnterprisePer recorder seat per month, billed annually only, minimum 10 paid seats; adds SSO, HIPAA and data retention policies.$39/yr/seat
Fireflies.ai
- FreeLimited free tier.Free
- ProPer seat, unlimited transcription and AI summaries.$18/mo/seat
- BusinessPer seat, most popular; adds storage, automation, team analytics and security controls.$29/mo/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Avoma if…
Sales, customer success and RevOps teams that want meeting notes, scheduling and CRM updates handled automatically, with coaching and forecasting available later as add-ons.
Choose Fireflies.ai if…
Sales, customer success and research teams that hold many calls on Zoom, Google Meet or Teams and want every call transcribed, summarised and pushed into the CRM without anyone typing notes.
Other options worth a look
Tool·Client acquisitionRecords and transcribes calls and meetings to surface revenue intelligence and coaching insights.Sales calls
Tool·Client acquisitionEmbeds calling, SMS and video inside your CRM so every customer interaction is logged and contextual.Sales calls
From $30/moAffiliate link
Tool·Client acquisitionRoute calls through a cloud phone system with AI transcription and customer history display.Sales calls
From $15/mo yearlyFree planAffiliate link- Tool·Client acquisitionCentralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Tool·Client acquisitionCloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.Sales calls
From $20/mo yearly
Tool·Client acquisitionRecords and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.Sales calls
Affiliate link