The verdict
On the data we hold, RingCentral comes out ahead. Here is why, point by point.
What the data says
- Both cover 4 of the 4 features we compared.
- RingCentral starts lower, at $20/mo against $30/mo.
- Only RingCentral has an MCP server, so an AI employee can work in it directly.
- In our Sales calls ranking, RingCentral places 6 and Aircall 2 of 16.
Side by side
| 8 points compared | ||
|---|---|---|
| Starts at | $30/mo | $20/mo |
| Free plan | Not known yet | No |
| API | Yes | Yes |
| MCP server | No | Yes |
| AI call summaries & transcripts | Yes | Yes |
| Built-in SMS/texting | Yes | Yes |
| IVR / auto-attendant | Yes | Yes |
| Power/auto dialer | Yes | Yes |
| Links |
Plans and pricing
Aircall
- EssentialsPer license per month billed annually; includes one number, call recording, SMS, 250+ integrations; minimum 3 licenses.$30/mo/seat
- ProfessionalPer license per month billed annually; adds advanced analytics, smart routing, Power Dialer and AI conversation intelligence.$50/mo/seat
RingCentral
- CoreRingEX per user, 1 to 5 and 6 to 100 users; unlimited domestic calling, call recording, HD meetings; MCP connectors listed.$30/mo/seat
- AdvancedRingEX per user; adds CRM integrations, multiple sites and core reporting.$35/mo/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Aircall if…
B2B sales and support teams of three or more people that want a cloud phone system connected to their CRM or helpdesk, with calls logged automatically.
Choose RingCentral if…
Growing teams of five to hundreds that need a cloud phone system with SMS, meetings and CRM integrations, for example sales and support teams across several locations.
Other options worth a look
Tool·Client acquisitionRecords and transcribes calls and meetings to surface revenue intelligence and coaching insights.Sales calls
Tool·Client acquisitionRoute calls through a cloud phone system with AI transcription and customer history display.Sales calls
From $15/mo yearlyFree planAffiliate link
Tool·Client acquisitionRecord meetings, write notes automatically and layer on deal forecasting and sales coaching.Sales calls
From $3.25/mo yearly- Tool·Client acquisitionCentralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Tool·Client acquisitionRecords and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.Sales calls
Affiliate link
Tool·Client acquisitionRecords and transcribes video calls across major platforms, then automatically generates summaries and action items.Sales calls
From $15/mo yearlyFree plan