The verdict
On the data we hold, Aircall comes out ahead. Here is why, point by point.
What the data says
- Aircall covers more of the features we compared: 3 of 3, against 2.
- Only Gong has an MCP server, so an AI employee can work in it directly.
- In our Sales calls ranking, Aircall places 2 and Gong 1 of 16.
Side by side
| 7 points compared | ||
|---|---|---|
| Starts at | $30/mo | Not known yet |
| Free plan | Not known yet | No |
| API | Yes | Yes |
| MCP server | No | Yes |
| AI call summaries & transcripts | Yes | Yes |
| International numbers | Yes | Yes |
| Power/auto dialer | Yes | No |
| Links |
Plans and pricing
Aircall
- EssentialsPer license per month billed annually; includes one number, call recording, SMS, 250+ integrations; minimum 3 licenses.$30/mo/seat
- ProfessionalPer license per month billed annually; adds advanced analytics, smart routing, Power Dialer and AI conversation intelligence.$50/mo/seat
Gong
Pricing not in our catalogue yet.
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Aircall if…
B2B sales and support teams of three or more people that want a cloud phone system connected to their CRM or helpdesk, with calls logged automatically.
Choose Gong if…
Revenue leaders, sales managers and RevOps in teams large enough to coach and forecast, who want calls, pipeline and forecasts analysed in one system on top of their CRM.
Other options worth a look
Tool·Client acquisitionRoute calls through a cloud phone system with AI transcription and customer history display.Sales calls
From $15/mo yearlyFree planAffiliate link
Tool·Client acquisitionRecord meetings, write notes automatically and layer on deal forecasting and sales coaching.Sales calls
From $3.25/mo yearly- Tool·Client acquisitionCentralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Tool·Client acquisitionCloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.Sales calls
From $20/mo yearly
Tool·Client acquisitionRecords and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.Sales calls
Affiliate link
Tool·Client acquisitionRecords and transcribes video calls across major platforms, then automatically generates summaries and action items.Sales calls
From $15/mo yearlyFree plan