ChurnZero vs Circle

Two Keep customers longer tools side by side: what each does, what it costs and who it suits.

The verdict

On the data we hold, Circle comes out ahead. Here is why, point by point.

What the data says

Pricing not in our catalogue yet.

Professional$89 a month billed annually; no monthly-billed price shown.$1,068/yr
Business$199 a month billed annually; most popular; includes Admin API and Circle MCP.$2,388/yr
Scale$419 a month billed annually.$5,028/yr

Prices as the vendors list them. They change often; the final price is on their sites.

Customer success teams at SaaS and subscription companies who need to spot churn risk early and run retention work from one health view.

Creators, coaches, educators and membership businesses who want a branded paid community with courses, events and payments on one platform.

ToolValue creation
Gainsight
Combines product usage, health scores and renewals to reduce churn and drive expansion.
Keep customers longer
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ToolValue creation
Planhat
Brings customer data, usage and health scores together so B2B teams can onboard, retain and grow accounts.
Keep customers longer
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ToolValue creation
Vitally
Consolidates customer data, health scoring and team workflows in one workspace for customer success.
Keep customers longer
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ToolValue creation
Totango
Track product usage and account health to flag churn risk and automate customer retention workflows.
Keep customers longer
Free plan
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ToolValue creation
Customer.io
Triggers email, SMS, push, in-app and WhatsApp messages from real-time user events and behaviour.
Keep customers longer
From $100/moAffiliate link
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ToolValue creation
Custify
Centralises customer data from CRM, billing and support tools to reveal churn risk and growth opportunities.
Keep customers longer
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