The verdict
On the data we hold, Fathom comes out ahead. Here is why, point by point.
What the data says
- Both cover 1 of the 1 features we compared.
- Only Fathom has a free plan to start on.
- Avoma starts lower, at $3.25/mo against $15/mo.
- Both have an API and an MCP server, so either works with AI employees.
- In our Sales calls ranking, Fathom places 8 and Avoma 4 of 16.
Side by side
| 5 points compared | ||
|---|---|---|
| Starts at | $3.25/mo | $15/mo |
| Free plan | No | Yes |
| API | Yes | Yes |
| MCP server | Yes | Yes |
| AI call summaries & transcripts | Yes | Yes |
| Links |
Plans and pricing
Avoma
- StartupPer recorder seat per month; $29 billed monthly or $19 billed annually; up to 25 paid seats, viewers are free.$29/mo/seat
- OrganizationPer recorder seat per month; $39 billed monthly or $29 billed annually; up to 100 paid seats, viewers are free.$39/mo/seat
- EnterprisePer recorder seat per month, billed annually only, minimum 10 paid seats; adds SSO, HIPAA and data retention policies.$39/yr/seat
Fathom
- FreeFree forever with unlimited recordings, transcripts and instant AI summaries.Free
- PremiumIndividual plan with advanced summaries, action items and a custom bot.$20/mo
- TeamPer user, minimum 2 users; adds team search, playlists and collaboration.$19/mo/seat
- BusinessPer user, minimum 2 users; adds CRM field sync, Deal View and coaching metrics.$34/mo/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Avoma if…
Sales, customer success and RevOps teams that want meeting notes, scheduling and CRM updates handled automatically, with coaching and forecasting available later as add-ons.
Choose Fathom if…
Founders and small sales or customer success teams who spend the day on video calls and want transcripts, summaries and action items written for them, pushed to the CRM.
Other options worth a look
Tool·Client acquisitionRecords and transcribes calls and meetings to surface revenue intelligence and coaching insights.Sales calls
Tool·Client acquisitionEmbeds calling, SMS and video inside your CRM so every customer interaction is logged and contextual.Sales calls
From $30/moAffiliate link
Tool·Client acquisitionRoute calls through a cloud phone system with AI transcription and customer history display.Sales calls
From $15/mo yearlyFree planAffiliate link- Tool·Client acquisitionCentralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Tool·Client acquisitionCloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.Sales calls
From $20/mo yearly
Tool·Client acquisitionRecords and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.Sales calls
Affiliate link