The verdict
On the data we hold, Fathom comes out ahead. Here is why, point by point.
What the data says
- Both cover 1 of the 1 features we compared.
- Fathom starts lower, at $15/mo against $30/mo.
- Only Fathom has an MCP server, so an AI employee can work in it directly.
- In our Sales calls ranking, Fathom places 8 and Aircall 2 of 16.
Side by side
| 5 points compared | ||
|---|---|---|
| Starts at | $30/mo | $15/mo |
| Free plan | Not known yet | Yes |
| API | Yes | Yes |
| MCP server | No | Yes |
| AI call summaries & transcripts | Yes | Yes |
| Links |
Plans and pricing
Aircall
- EssentialsPer license per month billed annually; includes one number, call recording, SMS, 250+ integrations; minimum 3 licenses.$30/mo/seat
- ProfessionalPer license per month billed annually; adds advanced analytics, smart routing, Power Dialer and AI conversation intelligence.$50/mo/seat
Fathom
- FreeFree forever with unlimited recordings, transcripts and instant AI summaries.Free
- PremiumIndividual plan with advanced summaries, action items and a custom bot.$20/mo
- TeamPer user, minimum 2 users; adds team search, playlists and collaboration.$19/mo/seat
- BusinessPer user, minimum 2 users; adds CRM field sync, Deal View and coaching metrics.$34/mo/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Aircall if…
B2B sales and support teams of three or more people that want a cloud phone system connected to their CRM or helpdesk, with calls logged automatically.
Choose Fathom if…
Founders and small sales or customer success teams who spend the day on video calls and want transcripts, summaries and action items written for them, pushed to the CRM.
Other options worth a look
Tool·Client acquisitionRecords and transcribes calls and meetings to surface revenue intelligence and coaching insights.Sales calls
Tool·Client acquisitionRoute calls through a cloud phone system with AI transcription and customer history display.Sales calls
From $15/mo yearlyFree planAffiliate link
Tool·Client acquisitionRecord meetings, write notes automatically and layer on deal forecasting and sales coaching.Sales calls
From $3.25/mo yearly- Tool·Client acquisitionCentralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Tool·Client acquisitionCloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.Sales calls
From $20/mo yearly
Tool·Client acquisitionRecords and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.Sales calls
Affiliate link