The verdict
On the data we hold, Avoma comes out ahead. Here is why, point by point.
What the data says
- Both cover 1 of the 1 features we compared.
- Avoma starts lower, at $3.25/mo against $30/mo.
- Only Avoma has an MCP server, so an AI employee can work in it directly.
- In our Sales calls ranking, Avoma places 4 and Aircall 2 of 16.
Side by side
| 5 points compared | ||
|---|---|---|
| Starts at | $30/mo | $3.25/mo |
| Free plan | Not known yet | No |
| API | Yes | Yes |
| MCP server | No | Yes |
| AI call summaries & transcripts | Yes | Yes |
| Links |
Plans and pricing
Aircall
- EssentialsPer license per month billed annually; includes one number, call recording, SMS, 250+ integrations; minimum 3 licenses.$30/mo/seat
- ProfessionalPer license per month billed annually; adds advanced analytics, smart routing, Power Dialer and AI conversation intelligence.$50/mo/seat
Avoma
- StartupPer recorder seat per month; $29 billed monthly or $19 billed annually; up to 25 paid seats, viewers are free.$29/mo/seat
- OrganizationPer recorder seat per month; $39 billed monthly or $29 billed annually; up to 100 paid seats, viewers are free.$39/mo/seat
- EnterprisePer recorder seat per month, billed annually only, minimum 10 paid seats; adds SSO, HIPAA and data retention policies.$39/yr/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Aircall if…
B2B sales and support teams of three or more people that want a cloud phone system connected to their CRM or helpdesk, with calls logged automatically.
Choose Avoma if…
Sales, customer success and RevOps teams that want meeting notes, scheduling and CRM updates handled automatically, with coaching and forecasting available later as add-ons.
Other options worth a look
Tool·Client acquisitionRecords and transcribes calls and meetings to surface revenue intelligence and coaching insights.Sales calls
Tool·Client acquisitionRoute calls through a cloud phone system with AI transcription and customer history display.Sales calls
From $15/mo yearlyFree planAffiliate link- Tool·Client acquisitionCentralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Tool·Client acquisitionCloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.Sales calls
From $20/mo yearly
Tool·Client acquisitionRecords and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.Sales calls
Affiliate link
Tool·Client acquisitionRecords and transcribes video calls across major platforms, then automatically generates summaries and action items.Sales calls
From $15/mo yearlyFree plan