Escrow / payment protection
Your payment is held by the platform and released to the seller only once you approve the work or a set period passes.
On this pageWhat it is
What it is
Escrow or payment protection means the platform holds your money while the work is done. The seller is paid after you accept the delivery, or after a stated time if you do not respond. For example, you pay for a logo upfront, the platform keeps the money, and only releases it once you approve the files. Fiverr is a tool that lists this feature.
Why it matters
When you hire someone you do not know, paying before delivery is a risk, and paying after delivery is a risk for them. Holding the money in between protects both sides and gives a clear route if there is a dispute. It matters most for new suppliers and larger projects. With a long-standing supplier you trust, it adds little.
What to check
- When exactly is the payment released, and what happens if you do not respond?
- How does a dispute work, and who decides?
- Is the protection available for every order or only certain types?
- Are there fees for using it, and who pays them?
Tools with Escrow / payment protection
Connect with freelancers for fixed-price gigs and hourly work across dozens of service categories.